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Schedule

Thursday, October 24th

  • 8:00 AM - 9:15 AM
    Food

    Registration + Breakfast

  • 9:15 AM - 10:15 AM
  • 10:15 AM - 10:50 AM
    Hilary Mason

    Keynote

    Hilary Mason

    Data Scientist in Residence, Accel Partners

  • 10:50 AM - 11:10 AM
    Coffee Icon

    Coffee Break

  • 11:10 AM - 11:45 AM
    • Peter van Hardenberg

      Good Architects Borrow, Great Architects Steal

      Peter van Hardenberg

      General Manager, Heroku Postgres

    • Patrick Lightbody

      What's New and Upcoming for New Relic for Web Apps

      Patrick Lightbody

      Director of Product Management, New Relic

    • Bryan Cantrill

      Bringing the Unix Philosophy to Big Data

      Bryan Cantrill

      VP of Engineering, Joyent

    Good Architects Borrow, Great Architects Steal

    How many thousand servers per ops person does your organization have? Heroku Postgres has just the one for all our thousands of database servers, and that person is just an engineer on a one-week rotation.

    By architecting for simplicity and consistency, Heroku Postgres reduced servers to something more like transistors. By lifting old game development tricks, we turned complex operational problems into simple state machines. Relying on other cloud service providers for their specialities lets us focus on doing what we do best: serving up your data to you better than anyone else.

    In this talk, I'll cover the architecture that powers the Heroku Postgres service, how it evolved from humble beginnings, and talk about the lucky breaks, the gnarly mistakes, and the unknowable choices we made along the way.

    What's New and Upcoming for New Relic for Web Apps

    Come learn about the new features we're launching at FutureStack, as well as what our roadmap looks like for the next year. We'll also share how we think about our products and the process is for deciding what to build next.

    Bringing the Unix Philosophy to Big Data

    Nearly forty years ago, the Unix philosophy fundamentally changed the way we think of computing systems: instead of a sealed monolith, the system became a collection of small, easily understood programs that could be quickly connected in novel and ad hoc ways. Today, big data looks much like the operating systems landscape in the pre-Unix 1960s: complicated frameworks surrounding by a priesthood that must manage and protect a fragile system.

    We will describe and demonstrate Manta, a new object store featuring in situ compute that brings the Unix philosophy to big data, allowing tools like grep, awk and sed to be used in map-reduce fashion on arbitrary amounts of data. We will describe both the design challenges in building Manta (a system built largely in node.js) and our experiences since launching it in the summer -- including some of the systems that we and others have built on top of it.

  • 11:55 AM - 12:30 PM
    • Chris Martin

      Lean Engineering in the World of Huge Data Sets, Multiple Platforms and Exponential Growth

      Chris Martin

      VP of Engineering, Pandora

    • Kamila Bajaria

      BLUE Sky Thinking About APM

      Kamila Bajaria

      Senior Director of Infrastructure Systems, Schawk

    • Sacha Labourey

      The Cloud and the Fall of Giants

      Sacha Labourey

      Founder and CEO, CloudBees

    Lean Engineering in the World of Huge Data Sets, Multiple Platforms and Exponential Growth

    Pandora personalized radio is built on the basis of simplicity, ubiquity and accessibility. The product delivers over a billion hours of streaming music to more than 70 million listeners on a monthly basis across a myriad of networks and platforms. Users have come to expect near perfect reliability and the engineering and technical operations teams at Pandora seamlessly make that happen. The culture is built around humility, learning, responsibility and cohesion. In this session, Chris will explore how Pandora has achieved cross-platform success by remaining laser focused on the simplicity of the core product, as well as the challenges that lie ahead for the growing company.

    BLUE Sky Thinking About APM

    Prior to adopting New Relic, SDS had difficulties tracking contractual service levels, performance, and end-user experience. The incumbent monitoring capabilities concentrated exclusively on infrastructure components and left many gaps. Incidents and root cause analysis were supported by largely anecdotal evidence and hours of parsing log files for various components. Prospects for improvement seemed to require a substantial capital investment in software tools along with expert personnel to configure and maintain a traditional enterprise monitoring stack. In the New Relic era, SDS has been able to substantiate service level compliance with clients and internal stakeholders with metrics. The existing team was able to configure and support the monitoring capability without specialized skills in a specific brand of monitoring tools. For the first time, SDS has been able to fully quantify end-user experience across multiple geographies as well as provide complete transparency to BLUE SaaS performance to all stakeholders. Furthermore, we are able to begin leveraging DevOps methodologies to enrich the partnership between SDS Product Development and Infrastructure Systems to increase speed to value of new features and capabilities for our customers.

    The Cloud and the Fall of Giants

    After decades of flourishing business for legacy software vendors, the cloud comes as a wake-up call for the old ways of licensing and providing software. Years of best practices around how IT can efficiently provide business value via large, on-premise data centers are being left in the dust by a new cloud model. In this presentation, Sacha will cover how the transition from a legacy software era to the new services era is radically changing how IT produces business value and how IT services are consumed. Learn how this shift is already impacting the software giants we thought were unshakable and how early enterprise adopters will benefit from the era of the cloud.

  • 12:30 PM - 1:45 PM
    Food Icon

    Lunch

  • 1:45 PM - 2:20 PM
    • Patrick Dunnam

      Streaming The Dream

      Patrick Dunnam & Drew Woods

      Streaming Eagles, GitHub

    • Shaun Gordon

      AppSec in a DevOps World

      Shaun Gordon

      Director of Information Security, New Relic

    • Ryan Boyd

      Continuum Between IaaS and PaaS: Finding the Sweet Spot

      Ryan Boyd

      Head of Developer Relations, Google Cloud Platform

    Streaming The Dream

    Everybody is talking about the advantages of a remote workforce, while the challenges are often overlooked. As GitHub approaches Dunbar's famous limit, a self-organizing force has sprung into existence to do battle with the supervillains called Loneliness, Isolation, and Guilt. Under the the nom de guerre of Streaming Eagle, Patrick and Drew use any means necessary to proselytize, protect, and amplify GitHub's unique approach to work. The Eagle is excited to take FutureStack on a mixed-media adventure through the development of the team, from its beginnings as a joke to the core of the company's efforts to explore and innovate internal communication.

    AppSec in a DevOps World

    We all love DevOps and Continuous Deployment because it allows us to deploy more reliable software faster. But are we willing to sacrifice the security of our and our customer's data for those benefits? Fortunately we don't need to… but we do need to think about application security differently than we have in the past. Our traditional application security methodologies present a host of challenges in the fast moving world of DevOps, including:
    - How do we ensure that the code we deploy is secure when it was only written just this morning?
    - How can we provide the security our customers expect without impacting our speed and agility?
    - How can we insert security into an SDLC when there is no formal SDLC?
    - How do you deal with auditors that don't understand DevOps and Continuous Deployment?
    At New Relic, we deploy on a daily basis and face all of these challenges. We'll talk about how we are addressing them as well as our vision for the evolution of application security.

    Continuum Between SaaS and PaaS: Finding the Sweet Spot

    Platform as a Service (PaaS) can give you the ultimate in productivity - you focus on writing the differentiated code that your application needs to be successful, while not worrying about boilerplate services, and system administration. Infrastructure as a Service (IaaS) typically provides vanilla virtual machines - you have the ultimate in flexibility, but you also take on significant configuration and management responsibilities. This talk will explore how we find the sweet spot on the continuum between these two models to provide both the productivity and flexibility you desire.

  • 2:30 PM - 3:05 PM
    • Ben Hindman

      An Operating System for the Data Center Computer

      Ben Hindman

      Staff Systems Engineer, Twitter

    • Jonathan Karon

      Mobile Software Analytics: Today and Tomorrow

      Jonathan Karon

      Engineering Manager, New Relic

    • Scott Frederick

      Monitoring Applications in Cloud Foundry

      Scott Frederick

      Community Engineering Lead, Pivotal

    An Operating System for the Data Center Computer

    Today's applications and data have outgrown single machines. Whether organizations like it or not, their engineers are building distributed systems. The computer is now the data center, the process is now a distributed system, and threads are now components or instances of the distributed system. But operating these distributed systems on the data center computer is still a mostly manual endeavor, even though concepts of modern operating systems apply naturally.

    What would it take to build a multi-user, time-sharing operating system for the data center computer? Ben will dissect this question and more in his session. In particular, he'll focus on Apache Mesos, a kernel for such an operating system, and the primitives and abstractions it provides to programmers building and running distributed systems.

    Mobile Software Analytics: Today and Tomorrow

    What secrets can you glean from analyzing billions of network reqests and hundreds of millions of mobile app sessions? Do carriers, OEMs, and operating system bugs really affect performance? Come learn how developers at New Relic and elsewhere are taking advantage of these insights to make our apps faster and more fault tolerant.

    But that's not all! Join us as we unveil the future of mobile software analytics: a world where you have direct insight into the behavior of your app on each and every mobile device around the globe. We'll talk about our vision for mobile and you'll be the first to see the latest innovations from New Relic's mobile team!

    Monitoring Applications in Cloud Foundry

    Cloud Foundry is the open platform-as-a-service, providing a faster and easier way to build, test, deploy and scale applications. Cloud Foundry has partnered with New Relic to make monitoring of cloud-based applications easy and seamless. This talk will discuss and demonstrate the integration between Cloud Foundry and New Relic for monitoring Java, Groovy, Scala, and Ruby applications.

  • 3:05 PM - 3:25 PM
    Coffee Icon

    Coffee Break

  • 3:25 PM - 4:00 PM

    Panel: Cloud Computing in an Open Source World

    Dan Scholnick - Moderator - General Partner, Trinity Ventures

    James Watters - Head of Product, Marketing, and Ecosystem, Cloud Foundry, Pivotal

    Ben Golub - CEO, dotCloud

  • 4:10 PM - 4:45 PM

    Extremes and Outliers

    Running software is a business of uncertainty and risk.

    Uncertainty about the conditions our software is running in, and risk that the conditions could change against our favor at any time.

    To make sense of the risk involved and to gauge out what conditions hurt our software, we need to go beyond just simple data. We need to look at extremes and outliers, at the near misses, the conditions that almost bring down our application.

    Extremes and outliers will tell you where your application breaks, where its seams are, and how much risk it can bear until it falls apart.

    In this talk we will look at examples from other industries where small outliers led to catastrophic events. We'll find out why we need to consider these scenarios more explicitly in the field of building and operating web applications.

    Data visualization design

    Data visualizations have become a first class citizen of speaker-information dissemination on the web, and a powerful tool when used effectively in product user interfaces . With technologies like D3, we are able to provide a great deal of interactivity to these visualizations, and with almost unlimited possibilities. This talk will be focusing on how to design effective data visualizations:

    * Design process for data viz

    * Visual design patterns to follow

    * Using the right charts

    * Data mining, and cutting through the noise of very large data sets

    A Look into the Future of Cloud Application Development

    Just ten years ago, few companies were developing and running applications in the cloud. Today, it's become pervasive. Leading analysts predict that over 80% of new applications are being deployed on cloud platforms. More importantly, the pace of innovation, change and disruption continues to accelerate. This talk will provide a unique opportunity to hear from the chief technology officer at the leading PaaS and cloud expert who has worked with hundreds of companies that are leveraging cloud application development platforms and adopting next generation technologies to achieve their business objectives. It will also provide insight into what's worked, what hasn't, what to consider to successfully migrate to the cloud, as well as what the future holds for DevOps, IT and more.

  • 4:45 PM - 5:05 PM
    Coffee Icon

    Coffee Break

  • 5:05 PM - 5:40 PM
    Scott Guthrie

    Keynote

    Scott Guthrie

    Corporate Vice President, Microsoft

  • 7:00 PM
    Party

    Kickoff Party

    Featuring CAKE

    The Galleria at the San Francisco Design Center

    101 Henry Adams Street, San Francisco CA 94103

    Doors open at 7pm

Friday, October 25th

  • 8:00 AM - 9:15 AM
    Food

    Registration + Nerd of the Dog Breakfast

    Sponsored by Loggly

  • 9:15 AM - 10:15 AM
  • 10:15 AM - 10:50 AM
    Kate Matsudaira

    Keynote

    Kate Matsudaira

    Founder and CTO, popforms

  • 10:50 AM - 11:10 AM
    Coffee Icon

    Coffee Break

  • 11:10 AM - 11:45 AM
    • Julia Grace

      Hardware Hacking, Soldering and Internet-Connected Chicken Eggs, Oh My!

      Julia Grace

      Head of Engineering, Tindie

    • Alex Kroman

      Software analytics with Project Rubicon

      Alex Kroman

      Engineering Manager, New Relic

    • Chris Stolt

      Engineering Your Way Out of Support

      Chris Stolt

      Director of Support, Heroku

    Hardware Hacking, Soldering and Internet-Connected Chicken Eggs, Oh My!

    The New York Times recently proclaimed that there is "A Hardware Renaissance in Silicon Valley." As the barriers (both in cost and access) to hardware hacking have come down, and we have started to see everyone from young kids to artists building on top of Arduino and Raspberry Pi. But what does this mean for the future of hardware? And how will it impact all us software people?

    In this talk I will answer those questions, exploring about my experiences as a "Software Person in a Hardware World", running the engineering team at Tindie ("Etsy for Hardware Makers"). I'll discuss how I started hacking hardware, the trends in this nascent market, and impact of the "Internet of Things" where even the eggs in our refrigerator can be connected to the Internet.

    Engineering Your Way Out of Support

    Every support request represents a flaw in your product. The traditional approach of throwing people at the support problem masks these product flaws from the product designers and engineers. This leads to large and tiered support organizations creating unnecessarily complex escalation paths.

    By embedding support directly into the product engineering teams Heroku makes support part of the product. By taking an engineering-driven approach to support our team has automated L1/L2 support, created a means to keep their development skills sharp, and developed tools that bubble up product flaws to our product teams. With a very lean support team we've been able to drive customer satisfaction up and stagnate overall ticket volume while undergoing massive growth as a business.

    This talk explores how Heroku thinks about and delivers customer support, the tools we use to improve the products we support, how we improve customer experience and where we're going next.

    Software analytics with Project Rubicon

    This week we've released two new features: Histograms and Percentiles. Come learn about the analytics product that powers both of these features and how you'll be able to use Project Rubicon to get answers to complex questions about your application.

  • 11:55 AM - 12:30 PM
    • Jim Dalrymple

      Mobile, The Latest Innovative Trend

      Jim Dalrymple

      Founder, The Loop

    • Nic Benders

      Setting up New Relic's Infrastructure: A bunch of things we did wrong and a few we did right

      Nic Benders & Dave Peterson

      Site Engineering Manager & VP of Operations, New Relic

    • Matt Harrington

      Monitoring iOS and Android apps on Windows Azure with New Relic for Mobile

      Matt Harrington

      Developer Evangelist, Microsoft

    Mobile, The Latest Innovative Trend

    My talk will be focused on how mobile has affected our lives over the past decade and what technology companies need to do in order to keep pushing that forward. We can literally be connected 24/7 these days and that has changed the way we communicate in our work and personal lives. There is an intersection between what we have to do, and what we want to do that is becoming more blurred as technology becomes easier for the average person to grasp and integrate into their lives.

    Consumers rely on companies to not only create this technology, but make the technology simple to use and understand. If it's meant to replace something else we already use, the technology has to be even better. We hate change, but we are willing to do so if it solves a problem or removes a pain point in our lives.

    Many people misunderstand innovation—most innovation is incremental. It is the revolutionary changes that people point to as innovative, but that's not always what makes life easier for us as a workforce or consumers.

    My goal will be to tie together the innovation and technology of developers with the expectations of the market.

    Setting up New Relic's Infrastructure: A bunch of things we did wrong and a few we did right.

    Benefit from our mistakes and hindsight! There's a lot that goes into running a SaaS company - from continuous deployment to DNS to who gets to play with production. We've been running New Relic for over five years now, but if we had to do it over again there are a few things we'd do differently. But there's also a couple things we'd repeat.

    Come with your questions to this interactive session where we dissect some of the "big decisions" we made in the world of technical operations and how they effected the company and culture.

    Monitoring iOS and Android apps on Windows Azure with New Relic for Mobile

    Windows Azure Mobile Services provides a turnkey backend for native iOS and Android apps. With Mobile Services, it's easy to store relational, unstructured and binary data in the cloud, authenticate users, send push notifications and add custom logic. Turnkey backends and granular performance analytics don't have to be mutually exclusive, though-you can still take advantage of turnkey services without losing the insight that tools like New Relic can provide. You'll leave this session understanding how to configure advanced monitoring with a cloud-based mobile backend.

  • 12:30 PM - 1:45 PM
    Food Icon

    Lunch

  • 1:45 PM - 2:20 PM
    • Joel Worrall

      Surviving the Offline Apocalypse

      Joel Worrall

      Chief Technology Officer, CURE Int'l

    • Kevin McGuire

      Monitor All the Things!

      Kevin McGuire

      Director of Engineering, New Relic

    • Miles Ward

      Little teams with big results: NASA/JPL and Obama for America via AWS

      Miles Ward

      Sr. Manager, Solutions Architecture, Amazon

    Surviving the Offline Apocalypse

    Worldwide the offline apocalypse has affected billions of devices and many more will be affected each and every day! Fortunately, as web application developers we have the tools needed to survive this apocalypse. Using the backdrop of an "offline first" patient database application currently deployed across Africa, we will look at the challenges you will face in building worldwide applications that can survive the poorest internet connection. We will examine how the latest HTML5 technologies give us the tools we need to solve these challenges. Finally, we will talk about how APM software (New Relic) gives us additional tooling to solve the unique problems presented in managing offline applications across the developing world.

    Monitor all the Things!

    Your application stack is made up of a myriad assortment of technologies, from cloud services, to the database, caching, networking, queuing and more. In order to gain a comprehensive view of your application performance, you need performance visibility into all these technologies. And, you'd like that visibility within a single tool that you already know and love.

    The New Relic Platform gives you exactly that, an in-depth, real time insight into the performance of each component of your application stack. And best of all, it's free!

    Find out all about the New Relic Platform and learn what it has to offer you in its wide selection of Plugins, providing insight into AWS, MySQL, Redis, MongoDB, RabbitMQ, Varnish, and many many more. Its extensible architecture means that if there isn't a plugin for the technology you want, writing one is not only possible, but easy!

    Little teams with big results: NASA/JPL and Obama for America via AWS

    Abstract: In 2012 two small teams set about delivering on massive expectations, on "failure-is-not-an-option" projects, with extraordinarily limited time and resources. Both teams nailed it: every space geek in the world saw the Mars Curiosity Rover's first images live from Amazon S3 and Cloudfront and watched an HD live-stream of the event, and the 200+ custom applications (monitored and optimized via New Relic!) on AWS powering the radical Obama for America campaign played no small part in helping President Obama win his bid for re-election. Miles Ward, your presenter, worked embedded within these teams during the design, development, testing, deployment and operational phases of these projects, and can relay a few critical insights about the use of cloud at this scale. 200,000 WCU DynamoDB tables; replicating 27TB across the continent; 60+ terabit/s of live-streamed video; over a billion dollars in processed donations; hundreds of instances, 528,000 IOPS, oh my!

  • 2:30 PM - 3:05 PM
    • Roland Tritsch

      Immutability and Continuous Delivery - Friends or Foes?

      Roland Tritsch

      VP of Infrastructure Engineering, Gilt Groupe

    • Nick Floyd

      Nerd Life Balance

      Nick Floyd

      Senior Software Engineer, New Relic

    • Jon Gifford

      Everything You Know About Search and Log Management is Wrong

      Jon Gifford

      Founder and Chief Search Officer, Loggly

    Immutability and Continuous Delivery - Friends or Foes?

    As propagated by Rich Hickey and the likes, using immutable data structures is key to building maintainable and scalable software systems. Gilt is currently exploring how to leverage these thoughts and concepts when it comes to the configuration of run ­time stacks. By the end of the year the runtime platform (Codename Galactica) is expected to manage more than 1000 immutable service instances. The platform is implemented in Scala and the talk will feature a live ­demo of the platform in action. The talk will then describe what we have learned and implemented so far. It will also give a glimpse of the future and what we will do next to deliver on our vision of All ­Ops & Zero ­Waiting

    Nerd Life Balance : Achieving work life awesome

    For years now people in technology have been part of some seriously amazing movements in the software industry. To reach these great heights of innovation developers have always accepted that sacrifices have to be made. Often times the unspoken mindset was that you work until the task is done or that more hours often meant more code (good or bad). The idea has traditionally been that if we focus on the tasks and work we will inevitably achieve our goals and everyone will be happy. Most of us can remember working some really long weeks and hitting the "goal" but not feeling very happy.

    Here's a challenge for all developers who can relate to the above scenario: Go for work-life awesome not work life balance.

    There is no such thing as "work-life balance" or at least the phrase implies something that cannot be; balance assumes equality on both sides. The fact is that work and life are not faucets we can turn off and walk away from, so instead of becoming frustrated at trying to compartmentalize we should try to make these aspects of our lives more congruent. Work should fit into our lives not go against it - more like velcro and less like sandpaper.

    This talk will disprove some common developer work-life myths then work to equip you as a developer, manager and/or all around geek to be able solve you're own personal conundrum of how win at life and work, how to create amazing things no matter where you are and to be able to successfully do the things that make your inner nerd tick with your friends and family.

    Confessions of a Search Addict: Everything you know about log management (and search) is wrong

    Forget everything you know about log data… odds are if your understanding isn't out of date, there's a good chance it's being applied wrong. Search paved the path for the Internet revolution, search changed how we look at everything—now search has changed the way you can use your endless log and machine data to proactively address and answer operational issues.

    Jon will share what a decade and a half leading development on some of the worlds' most complex, distributed and cloud-centric search engines has taught him about solving the daily critical problems of #DevOps and Engineering teams. And how looking at massive volumes of log data daily for years has completely reshaped how he views, uses and expects both logging and search technology to function in the years ahead, including best practices, insider secrets and predictions about what tomorrow's search development will bring.

  • 3:05 PM - 3:25 PM
    Coffee Icon

    Coffee Break

  • 3:25 PM - 4:00 PM
    • Brad Surak

      The Industrial Internet and how the rise of the monitoring and analysis of machine data will benefit society

      Brad Surak

      GM of Operations and Industrial Internet Product Management, GE

    • Bill Kayser

      Wake Up! A New Day Dawns for Alerts in New Relic

      Bill Kayser

      Distinguished Engineer, New Relic

    • Andrew Kenney

      Don't Be the Next 503 Headline

      Andrew Kenney

      Vice President of Platform Engineering, Acquia

    The Industrial Internet and how the rise of the monitoring and analysis of machine data will benefit society

    Big Data is being driven by an explosion in the amount of speaker-information being recorded and analyzed, most of which comes not from people, but from things. Data from sensors now on equipment and machines can, when analyzed, provide new business insights and improve our personal lives as well. Brad Surak, General Manager of Operations and Industrial Internet Product Management for GE Software, will discuss this convergence of machine and intelligent data and how it's benefiting society.

    Wake Up! A New Day Dawns for Alerts in New Relic

    The alerts in New Relic have always been an essential feature for our customers, starting in the early days when we watched only web applications through the evolution of availability monitoring and server alerting. Coming next, though, is the biggest improvement to alerting yet. In this talk we'll cover the latest features with special insights and pro-tips, as well as an inside look at the new policy based features. Get ready to take your alerts to a whole new level.

    Don't Be the Next 503 Headline

    Many websites are most vulnerable to failure on the very day they achieve their greatest success. If your site can't sustain a big spike in traffic, "almost-always available" isn't good enough. The right burstable and resilient cloud platform can make all the difference.

    We'll share best practices for brands whose traffic scales from a few thousand visitors to tens of millions within a day, sometimes unexpectedly. We'll give an an insider's point of view toward building highly available, highly elastic Drupal sites that will perform at their best when it's most needed. Learn how web developers prepare their sites for high traffic events or unexpected emergencies, and what you can do to be ready for the unexpected.

  • 4:10 PM - 4:45 PM

    Latency is the Mind Killer

    Latency is pervasive. Present at every level of the stack, it leaves expensive resources tied up waiting. With a focus on the larger implication of networking on performance, Artur will provide an exploration in why things are slow — and why it is our responsibility to understand our stack so we can fix it. Based on the experience of building and running a CDN with servers around the world that have one mission, deliver data as fast as possible, he'll take a whirlwind tour of some of the issues:

    - TCP — how it affects us

    - Monitoring performance and latency

    - Reasoning about performance data and expectations

    - Cheating speed of light

    - SSL

    - User perception

    Monitoring and Improving Web Performance

    Web performance is a topic often relegated to the sidelines in the interest of rapid feature progression. (It's also a huge driver in things like customer engagement and bounce rate.) I'll address how to take a look at an application with tools like NewRelic's RUM and back-end measurements, browser dev tools, and other applications to identify and fix common performance issues, and discuss ways to watch for performance regressions. You will come away with the knowledge and tools you need to make a direct impact on the happiness of your users.

    Disrupt Nothing: The Importance of Getting Into Workflows

    Habits are hard to change and in all likelihood users aren‘t going to change their's to fit a new app into it. This talk will explore the importance of developing software that fits into users lives and several methods to do so. See how to change users lives, by not changing anything they do.

  • 4:45 PM - 5:05 PM
    Coffee Icon

    Coffee Break

  • 5:05 PM - 5:40 PM
    John Engates

    Keynote

    John Engates

    CTO, Rackspace

  • 5:40 PM - 7:00 PM
    Drinks

    Closing Happy Hour

    Sponsored by Engine Yard

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